I’m just going to throw a few statistics at you to give you an idea of the current sad state of affairs in offices in Australia and around the worl...

The legal industry is not usually synonymous with the word innovation. It is notoriously regimented and has remained largely unchanged in today’s ...

After posting my last Reflections of a Business Analyst blog, a business associate said he shared it in his monthly company newsletter. He then comme...

I’m starting to understand how integral the role of the business analyst will be in the shaping of this new world saturated with technology and choi...

With new technology, changing customer expectations and the need to offer more value for money businesses have been forced to think more about their p...

Sometimes words make us feel a little uncomfortable. I have found in my position as a business analyst going into different types of organisations who...

So, you are planning on embarking on a technology project. You and your staff have a good understanding of your current processes and the issues faced...

I am often asked by clients ‘why do we need to complete a current state analysis?’.  The short answer is ‘you need to be clear on the probl...