At Clarit-e Pty Ltd (ACN 166 280 842) (“Clarit-e, “we“, our“, or “us“) we recognise the importance of your privacy and understand your concerns regarding the security of the personal information which you provide to us.
This Privacy Policy applies to your use of the website: https://clarit-e.com.au/ (“Website“). It details the type of personal information we collect from the Website, how we store or process personal information about you, how we use the information and with whom we may share it. We also describe the measures we take to safeguard your personal information and tell you how to contact us regarding our privacy practices.
This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may also be required to agree to additional terms and conditions.
By using the Website, you understand that we will collect and use your information as described in this Privacy Policy.
1. Definition of personal information
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the opinion is true or not and whether the information or opinion is recorded in material form or not.
2. How we collect personal information
We collect certain personal information directly from you. For example, we collect personal information from you from the information you submit to us via the Website.
We may also collect personal information about you from other sources, such as third parties who you have authorised to provide us with your information.
We also collect other information about your online activities automatically, usually from use of Cookies.
You may refuse to supply personally information to us, with the caveat that it may prevent you from engaging in certain activities on the Website.
If we receive unsolicited information then we may destroy or de-identify the information if it is lawful and reasonable to do so.
3. What personal information we collect and hold
A. Information collected directly from you
You may choose to interact with the Website in ways that require us to collect your personal information. The amount and type of information that we collect depends on the nature of the interaction. Examples of the types of personal information that we may collect from you includes your contact information, such as your name, email address and telephone number, and any other information that you may upload to the Website.
B. E-Commerce and Payment Processing
When signing up for an online training course or purchasing goods or services via the Website you may be asked to provide additional information, including, as necessary, the personal and financial information required by us to process the transaction. In each case, we only collect such information as is necessary to fulfil your request.
We use Stripe Inc. (Stripe), a third party payment processor, to process payments made to us. In connection with the processing of such payments, we do not retain any financial information such as credit card numbers. All such information is provided directly by you to Stripe.
Stripe’s use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/au/privacy.
C. Information we collect automatically
Like most website operators, we automatically collect certain information from you and your devices when you access the Website. This may include your Internet Protocol (IP) address, browser type, language preference, referring site, and the date and time of each visitor request.
D. Cookies
To enrich your online experience, we use Cookies and similar technologies and services provided by others to display personalised content, appropriate advertising and to store your preferences on your computer.
A Cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use Cookies to help us identify and track visitors, their usage of the Website, and their access preferences.
Visitors who do not wish to have Cookies placed on their computers should set their browsers to refuse Cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of Cookies.
You can choose if and how Cookies will be accepted by configuring your preferences and options in your browser. However, if you decide not to display Cookies you may not experience optimum performance of our Website.
By continuing to navigate our Website without changing your Cookie settings, you hereby acknowledge and agree to our use of Cookies.
4. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities and as necessary to provide our services to you. We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as administrative functions.
Specifically, we may collect and hold information about you in order to allow you to book online training courses (“Courses”), to provide you with access to our Courses or to notify you of upcoming Courses which you have registered for and new Courses that we think may be of interest to you.
Additionally, we may use the information obtained through the Website to respond to and communicate with you about your requests, questions and comments.
If we do not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to provide you with access to our Courses or answer your enquiries to the best of our ability.
In addition, we use information collected online through the use of Cookies, and other automated means. This information is used to (amongst other things):
– recognize your computer when you visit the Website;
– track you as you navigate the Website;
– enable the use of e-commerce capabilities;
– display certain content on our Website;
– operate, evaluate and improve our business and Website usability;
– analyse your use of the Website;
– personalise the Website;
– help diagnose technical and service problems; and
– gather demographic information about our users.
From time to time, we may release non-personally-identifying information in the aggregate, for example by publishing a report on trends in the usage of the Website. Such reports will not include any personal information about you.
We may also use your personal information for purposes which are required by law such as sharing your personal information in order to comply with legal obligations to which we are subject.
5. How we protect your personal information
We respect the privacy of your personal information and will take reasonable steps to keep it strictly confidential.
Your personal information will be stored by electronic means on WordPress Hosting Australia. Your personal information will not be transmitted overseas without your consent.
We have physical, electronic and procedural safeguards in place and will take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorized access or disclosure.
The security of your personal information is important to us and whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we will use all reasonable efforts to prevent it.
6. Direct Marketing
We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications.
Where required by applicable law, we will obtain your consent before sending you any marketing communications. You may withdraw your consent to the use of your data for marketing purposes at any time by contacting us on our contact details in section 10 of this Privacy Policy.
We will never provide your information to third parties for marketing purposes without receiving your consent.
7. Advertisements
You may see certain ads on our Website based on your visits to third party websites. Ads appearing on our Website may be delivered to you by advertising partners, who may set cookies. This cookie information allows advertising partners to, amongst other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers.
8. Links To External Sites
Our Website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
9. Retention of Information
We will only retain your personal information for as long as is reasonably necessary in relation to the purposes for which it was collected. We will also retain personal information to ensure compliance with any applicable statutory or regulatory obligations imposed on us in relation to the retention of records.
Where you have requested we stop processing your personal information for marketing purposes, we may retain a record of your request to ensure we abide by your request in the future.
When your personal information is no longer needed, or if you request that we delete any personal information which we hold about you, we will use secure methods to destroy or permanently de-identify your personal information.
10. Contact
If you have any questions, concerns, complaints or comments about this Privacy Policy or any requests concerning your personal information please contact us on admin@clarit-e.com.au
11. Privacy Policy Changes
We reserve the right to change this Privacy Policy from time to time. Please visit the Website regularly and check our respective current Privacy Policy. Your continued use of this Website after any change to this Privacy Policy will constitute your acceptance of such change.
Last updated: May 2020